FAQs
1. Do you offer bulk discounts?
Yes we do!
- Use the discount code BULK5 for 5% off 5 or more rings.
- Use the discount code BULK10 for 10% off 10 or more rings.
Or message us for the details hello@untamedpack.com.
2. Can I change the center stone?
Yes! We have a total of 18 different color center stones for you to choose from
3. What is the turnaround time for the rings?
We can produce and ship the ring in 1-2 business days. Our standard free shipping option takes 3-5 days for delivery, express and international shipping options are also available.
4. Where do we ship from?
We ship from sunny Southern California.
5. Can I have the top and bottom text to face the same direction?
Yes you can, just select same direction in the text orientation box.
6. What font do you guys offer?
We offer 4 different fonts: Georgia (Default font), Arial, Courier, and Helvetica.
7. How to measure my ring size?
We offer two methods to measure your ring size at home. Check out our ring size guide here. If you're ordering rings for your team, we provide a free ring sizer. Submit your form to request it!
8. Can you place a bulk order on my behalf?
Download and complete the template, then send it via email to hello@untamepack.com.